Support

Your first hour

The shortest path from a new account to a live site with photos in it.

Set up the account

bokehframes.com → Start free

  1. 1Enter your email, a password (8 characters or more), and your name, then click Sign up.
  2. 2Open the email we send and click the confirm link. This also triggers your welcome email.
  3. 3You land on the Dashboard. The left sidebar is your map: GALLERIES at the top, then WEBSITE, then STUDIO MANAGER.

What just happened: Your account exists on the Free plan — 1 GB of storage and 1 album. Nothing is public yet.

Worth knowing: Didn't get the email? You can still sign in — email confirmation doesn't lock you out. Check spam, then use the resend link on the verify page.

Upload your first photos

Dashboard → Albums

  1. 1Click + New Album, give it a name, and click Create.
  2. 2Open the album and click + Upload Photos / Videos — or drag files straight onto the page (you'll see a “Drop to upload” overlay).
  3. 3Wait for each thumbnail to finish. We generate web-sized copies in the background; your original file is never altered.

What just happened: Photos are stored and visible only to you. The album shows a Private badge until you change it.

Worth knowing: iPhone HEIC files are converted automatically. Videos are supported too and are counted separately in the album header.

Create your account →Upload photos & videos →

Still stuck?

Tell us the screen you're on and what you expected to happen — that's usually enough for us to spot it straight away.

Contact support →